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  • How much do you charge?
    $60 per room/area ~$145 minimum service fee. *Restorative cleaning, animal treatment, hallways, stairs, upper floors, walk-in closets, stain treatment or rooms that exceed 200sf are subject to additional charges. 10% discount applied when getting additional services at the time of your carpet cleaning.
  • How long will you be on site?
    Once you make your appointment and we have your location and the job order we can give you an estimated amount of time that will we will be at your home or business.
  • Do you work evenings or weekends?
    Our normal business hours are Monday through Friday 8:30 to 5:00. In the case of an urgent or emergency job we will make an exception at our discretion for an additional fee.
  • Are your products safe for my pets?
    We understand how precious your family is to you, therefore we only use top of the line professional carpet cleaning products that are safe for your family members including your pets.
  • How long until my carpet is dry?
    With a traditional steam cleaning your carpet will typically be dry in 6 to 8 hours. For your maintenance encapsulation cleaning your carpet will typically be dry and 60 to 90 minutes.
  • How often should I get my carpets cleaned?
    We recommend every 6 to 12 months, although we are happy to help you come up with a plan that best suits your family.
  • Will you move my furniture?
    We ask that you have your furniture moved when we arrive to clean, and if you choose to leave your furniture in place we can clean around
  • Can I walk on my carpet?
    We recommend that you wait until your carpet is fully dry to move your furniture back onto it for best results.
  • Can you guarantee you will remove all spots/stains?
    Simply put, no. There are many varying factors when dealing with spots and or stains in your carpet. We will ask clarifying questions to know which products we should use, but we can't guarantee the results. With that being said our success rate at spot removal is roughly 97%
  • What forms of payment do you accept?
    We accept cash, check, venmo, and credit or debit card. ( There is a 4% processing fee to run a card.)
  • When should I repair? When should I replace?
    Since every situation is different we take this case by case. We will ask you questions and have you send pictures and then we can make our professional recommendation.
  • Are you licensed and bonded?
    Yes, Raindrop Cleaning L.L.C. is licensed, fully insured, and bonded. We do this for our protection as well as yours. We are a clean that you can trust.
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